Last Updated: July 1, 2012
 
This privacy policy (“Policy”) explains how personal information is collected, used, disclosed and secured by Agoura Sash and Door (“Company”, “we” or “us”) when you (“you”, “your”, “user”) access the Company web site at http://www.agourasash.com (the “Site”). If you do not agree to the terms of this Policy, please do not use the Site(s).
We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was updated. We encourage you to review this Policy from time to time to make sure that you understand how any personal information you provide will be used. Your continued use of the Site(s) following the posting of changes to these terms will mean you accept those changes.
 
What Is Personal Information?
As used herein, the term “personal information” means information that specifically identifies an individual (such as a name, address, telephone number, mobile number, e-mail address, date of birth, credit card number, social security number), or information about that individual that is directly linked to personal information. Personal information does not include “aggregate information”, which is data we may collect about the use of the Site(s) or about a group or category of users, from which individual identities or other personal information has been removed. This Policy in no way restricts or limits our collection and use of aggregate information.
 
How Do We Collect Information, and What Types of Information Do We Collect?
We collect several types of personal information about you in a number of ways when you visit or use the Site:
 
Active Collection:
We collect certain information when you voluntarily provide it, such as if you send us an email, or complete a request form, including our “New Window Screens Appointment” form or our “Screen Repairs Appointment” form, or you otherwise provide or request information. Such information may include various types of personal information.
 
Passive Collection:
When you use the Site, some information is also automatically collected, such your Internet Protocol (IP) address, operating system, browser type, address of a referring web site, activity on the Site, etc. We treat this information as aggregate data only, and do not correlate this data with personal information.
 
Remarketing:
We work with a company called ReachLocal, which assists us in advertising our products and/or services. One of the products that we have purchased from ReachLocal is a remarketing product, which enables ReachLocal to show you advertisements for our Site when you visit other sites in the ReachLocal network or in third-party networks. ReachLocal is able to do this through the use of cookies that are provided by ReachLocal through its third-party partners (the “Advertising Cookies”). The sole use of these cookies is, as stated above, to simply show you advertisements for our site, they are not being used to track you in any other way. Moreover, ReachLocal does not link the information in the cookies or any other cookie to any personal information that you may have provided.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies, though either of those actions may affect the use of our Site. However, if you wish to opt out of any of the Advertising Cookies, you can do this simply by navigating to http://www.reachlocal.com/opt-out, which will take you to a web page where you will be able to opt out of the Advertising Cookies currently used in connection with ReachLocal’s remarketing product.  
If you have any questions regarding ReachLocal and/or the Advertising Cookies, you are encouraged to contact ReachLocal at privacy@reachlocal.com.
 
How Do We Use the Personal Information We Collect?
We use personal information we collect through the Site for the specific purpose of providing customer service and support to visitors who have explicitly requested our services. s described in this Policy or elsewhere on the Site.
 
If you no longer wish to receive any direct communications, e.g., email, phone calls, direct mail, etc. from us, you may opt out of all future communications by calling (805) 409-4606 or sending an e-mail to info@agourasashanddoor.com and request “Non-Contact Status.”
 
What Personal Information Do We Share With Third Parties?
We will not share the personal information we collect from you through the Site with third parties, except as described in this Policy or on the Site.
 
Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Websites and Others:
We will disclose personal information when we believe in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena, or (b) will help to: protect your safety or security, including the safety and security of property that belongs to you; and/or, protect the safety and security of our Site or third parties.
 
How Can You Modify Or Delete Your Personal Information?
You may modify or delete the personal information collected through the Site at any time by calling (805) 409-4606 or sending an e-mail to info@agourasashanddoor.com and request the changes or deletion.
 
Does This Policy Apply to Other Websites Linked To From the Site?
The Site may contain links to other websites. Any personal information you provide will not be shared with third-party linked sites.
 
Do We Collect Information From Children Under the Age of 13?
The Site(s) is not intended for use by children under the age of 13, and Company does not knowingly collect or use any personal information from such children. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.
 
What Steps Do We Take To Protect Your Information?
We take measures designed to protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.
 
Miscellaneous
This Policy and the privacy practices of Company will be subject exclusively to the laws of the State of California in the United States. Company makes no representation that this Policy and our practices comply with the laws of any other country or jurisdiction. Users of the Site who reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the Site, you consent to the transfer, processing and use of your information outside your country.
Questions?
 
If you have any questions about this Policy, please contact us by calling (805) 409-4606 or sending an e-mail to info@agourasashanddoor.com.